Other 642-164 Exams :
642-164 Exam
Unified Communications Contact Center Express.(UCCX)
- Exam Number/Code : 642-164
- Exam Name : Unified Communications Contact Center Express.(UCCX)
- Questions and Answers : 68 Q&As
- Update Time: 2011-03-30
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Exam : Cisco 642-164
Title : Unified Communications Contact Center Express.(UCCX)
1. When a valid SQL Query in a DB Read step returns 0 rows, which branch of the step will be executed?
A. Timeout
B. SQL Error
C. Successful
D. Connection Not Available
Answer: C
2. CiscoWorks IP Telephony Environment Monitor (ITEM) provides what two serviceability capabilities? (Choose two.)
A. Tool to collect syslog messages from multiple sources
B. User Tracking to track IP telephones
C. Diagnostic trace tools to analyze connectivity
D. Monitoring of Cisco voice elements
E. Problem alerts for operations personnel
Answer: DE
3. Where do you enable the CRS engine?
A. Publisher Activation page
B. Component Activation page
C. Cluster Setup page
D. Server Setup page
Answer: B
4. What three tasks are required to add a CRS application? (Choose three.)
A. create a trigger
B. create an application
C. restart the CRS engine
D. upload script to repository
E. configure default session timeout
Answer: ABD
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